Business Process Transformation

 

 

 

 

Process Transformation is the planned evolution of a business process using a clearly defined methodology and disciplined approach to ensure that the business process continues to meet business objectives. Business processes are affected by many factors both in and out of the Organization’s control. 

 

 

Methodologies 

 

1. Six-Sigma 

 

Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects based on statistical data in any process from manufacturing to transactional and from product to service. 

 

 

2. Lean 

 

It is a management philosophy focusing on reduction of seven wastes (Over-production, Waiting time, Transportation, Processing, Inventory, Motion and Scrap).  

 

3. TQM 

 

Total Quality Management is a set of management practices throughout the organization geared to ensure the organization consistently meets or exceeds customer requirements. 

 

 

4. Redesign/ Reengineering 

 

 

Process redesign is the end-to-end rethinking of what the process is currently doing. It is different from process improvement because it takes a holistic approach to the process rather than identifying and implementing incremental changes. 

 

REengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical, contemporary measures of performance, such as cost, quality, service and speed. 

 

 

5. Lewin-Schein model 

 

Unfreeze - Change - Refreeze 

 

 

 

For more information please visit www.abpmp.org and buy BPM CBOK.