Process Analysis 

 

 

 

 

Process analysis is accomplished through various techniques including mapping, interviewing, simulations and various other analytical techniques and methodologies. It often includes a study of the business environment and factors that contribute to or interact with the environment such as government or industry regulations, market pressures, and competition. 

 

 

 

An analysis generates the information necessary for the organization to make informed decisions assessing the activities of the business. Without it, decisions are made based on opinion or intuition rather than documented, validated facts. 

 

 

 

The information generated from this analysis will include the following:

• Strategy, culture, and environment of the organization that uses the process (why the process exists)

• Inputs and outputs of the process

• Stakeholders, both internal and external, including suppliers, customers and their

  needs and expectations

• Inefficiencies within the current process

• Scalability of the process to meet customer demands

• Business rules that control the process and why they must exist

• What performance metrics should monitor the process, who is interested in those

  metrics and what they mean

• What activities make up the process and their dependencies across departments

  and business functions

• Improved resource utilization

• Opportunities to reduce constraints and increase capacity 

 

 

Which Tools are used in Process Analysis? 

 

Models 

Cost Analysis 

Transaction Cost Analysis 

Cycle Time 

Pattern Analysis 

Decision Analysis 

Distribution Analysis 

Root Cause Analysis 

Sensitivity Analysis

Risk Analysis 

 

 

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