Gokhan Gureser
PMP, LSS MBB, ASQ CSSBB
Continuous Improvement Expert
Reducing Cycle Time in Store Openings
In value Chain, total inventory is reduced from 320 to 220 million TL.
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Opportunity
For retail, new stores are essential for growth and companies
have aggressive targets for number of new stores. In a new
store to be opened each day passed is a loss of revenue and
profit. The objective of this project is reducing cycle time of
spent to open a new store.
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Execution
In this project, it was crucial to gather all the requirements of
stakeholders. Therefore a swimlane process map is drawn
with key members of the process.
Then, we have measured the time spent for store openings.
This created enlightenment in the company, as it has never
been done before.
Process is reviewed with a lean perspective and time
reducing opportunities and mudas are explained. Activities
are classified into value adding, non-value adding and
obligatory.
To resolve and finish these opportunities stakeholders are
determined and listened. Their requirements are collected
and elicited.
Plenty of brainstorming sessions are organized to reduce
time or eliminate activity by keeping loyalty to government
and companies’ procedures. Nevertheless, some procedures
are considered as inhibiting store-opening process.
Therefore I applied with procedure change requests in favor
of our project to different management units such as law,
accounting and finance departments.
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Conclusion
The store opening time is reduced from 29 days to 17 days.
This improvement totally made by lean six sigma
perspective. The essence of the project stem from the fact
that the company opens 1,000 stores per year.