Gokhan Gureser
PMP, LSS MBB, ASQ CSSBB
Continuous Improvement Expert
Business Process Modeling
“Business Process Modeling” is the set of activities involved in creating representations of an existing or proposed business process. Business process modeling provides an end-to-end perspective of an organizations primary, supporting and management processes.
A process model may contain one or more diagrams, information about the objects on the diagram, information about the relationships between the objects, information about the relationships between the objects and their environment, and information about how the objects represented behave or perform.
Why do we Model?
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To document an existing process clearly
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To use as a training aide
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To use as an assessment against standards and compliance requirements
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To understand how a process will perform under varying loads or in response to
some anticipated change
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As the basis for analysis in identifying opportunities for improvement
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To design a new process or new approach for an existing process
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To provide a basis for communication and discussion
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To describe requirements for a new business operation
Common Models
Flowcharts
Swimlane maps
Event Process Chains
Value Chain
UML
IDEF-0
SIPOC
For more information please visit www.abpmp.org and buy BPM CBOK.