Gokhan Gureser
PMP, LSS MBB, ASQ CSSBB
Continuous Improvement Expert
DMAIC Methodology
Initiation
Objectives
​
•Recognizes opportunities of six sigma
•Understand the benefits
•Identifies the areas for opportunity
•Prepare infrastucture for six sigma
Tools
Economic Value add
Balanced Score Card - Strategy allignment
Cost-Benefit analysis
Deliverables
Program / Portfolio Charter
Define
Objectives
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•Understand customer
–Customer needs
–What is important for him/her
•Define process and project focus
–Scope, objectives, benefits, timing, resources
Tools
Voice of Customer (VOC)
SIPOC
FMEA
Cost-Benefit analysis
Prioritization Table
Requirement collection table
Deliverables
Project Charter
SIPOC
Financial estimate
Measure
Objectives
​
•Accurately translate practical problem to numbers
•Evaluate current status vs. Customer requirements
Tools
Accuracy analysis
Gauge RR
Characterization
Data collection table
Histogram
Run charts
Control Charts
Boxplots
Deliverables
Valid measurement system
Data collection Plan
Problem translated into numbers
Capability assessed
Analyze
Objectives
​
•Analyze the data to identify key process performance drivers.
Determine and prove statistically the root causes of the problems
Tools
•Benchmarking
•Brainstorming
•Cause and effect diagram
•Process Maps
•Pareto
•Correlation
•Regression
•Hypothesis (t test, ANOVA, X2,F)
Deliverables
• Root causes & contribution of each cause to the outcome
• Expected benefits and improvement expectations updated
Improve
Objectives
​
•Find and prioritise solutions to the root causes
•Evaluate improvement opportunities
•Implement solutions
Tools
•Design of Experiments
•Solution generation
•Lean
•Measurement system Analysis
•Gauge RR
•VSM
•Brainstorming
Deliverables
•Optimal settings and operating ranges for each input
•List of potential solutions & best solution
•Risk management Plan
•Communication Plan
•Implementation Plan
Control
Objectives
​
•Set the appropriate controls to ensure sustainability of improvements
•Roll-out improvements other regions, factories, departments, proceses etc.
Tools
•Control charts (Capability Charts)
•FMEA
•Histograms
•Sampling Plan
•Standard Operating Procedures
Deliverables
•Project Report (Lessons learned, updates to organizational process assets) •Sustainability tools available to rollout project, (Procedures, policies, SOP's)
•Quality and Control Plan
•Benefit Audit Report
Go on reading:
Organizational Deployment of Six Sigma