Process Design 

 

 

 

 

Process design involves the creation of specifications for new and modified business processes within the context of business goals, process performance objectives, workflows, business applications, technology platforms, data resources, financial and operational controls, and integration with other internal and external processes. Both a logical design (what activities are performed) and a physical design (how the activities are performed) are included as deliverables. 

 

 

Since the purpose of business process management is to ensure that an organization’s processes are effective, agile, and efficient, the importance of the design stage cannot be understated. 

 

 

his section will address several of the most common of these key activities:

• Designing the new process

• Defining activities within the new process

• Defining rules that control the activities

• Defining handoffs of process between functional groups

• Defining desired metrics in the new process

• Gap and comparisons to existing analysis 

• Creating the physical design

• IT infrastructure analysis and design

• Model simulation, testing and acceptance

• Creating an implementation plan 

 

 

The process design stage in a process improvement initiative attempts to define the new process state and outlines the steps necessary to achieve that state. 

 

 

For more information please visit www.abpmp.org and buy BPM CBOK.