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Do your customers feel valued? When they do, they keep coming back. When they don't, your business suffers.
If you can build your resilience, you'll have an easier time facing new challenges and earn a valuable skill to offer employers.
Research shows that when your verbal and nonverbal signals are out of alignment, people are forced to choose between what they hear and what they see.
How to stay on top of your work and avoid feeling buried by it, while carving out space in your life to do more meaningful things.
